A digital solution needs appropriate follow-up: updates, fixes, monitoring, backups and further development. The maintenance scope, response times and availability levels should be defined in the contract.

Services

• Corrective and evolutive maintenance.
• Technical and security updates.
• Operational monitoring and incident diagnosis.
• Backups and testing of restore procedures.
• Performance optimisation.
• Management of development, test and production environments.
• Documentation, knowledge transfer and technical support.
• Hosting, or coordination of hosting, where provided for in the contract.

Example applications

• Fix issues detected after go-live.
• Keep dependencies and components up to date.
• Evolve the product based on user feedback.

Let’s keep your solutions evolving over time.